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Cisco Unified Communications Manager Administration Workshop ()

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 1 Day

This workshop explores the latest Cisco Unified Communications Manager (CUCM) v11.0 solution for voice, video, and presence capabilities. It provides participants with an insight of Cisco's vision of its first on-premise and cloud services integration release. Participants will also experience the integration of CUCM with Cisco IM & Presence. The hands-on lab includes all the needed information to set up a CUCM solution from scratch to a fully functional system.

Who Should Attend

Course Certifications

This course is part of the following Certifications:


  • Participants should have basic experience in implementing and operating CUCM

Course Objectives

  • Learn to install Cisco Unified Communications Manager and IM and Presence Server

Course Content

  • Getting Started

  • Installation Planning

  • Installation Overview

  • Pre-Installation Tasks

  • Installation Tasks

  • Post-Installation Tasks for CUCM

  • Post-installation Task for IM and Presence Server

  • Troubleshooting

  • Reference Information

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